Course Outline

1. ICAO Requirements & Regulatory Framework
2. Airline Industry: An Overview
3. Airline Economics
4. Airline Marketing
5. Cost Reduction Strategies
6. Network and Scheduling Planning
7. Fleet Planning
8. Airline Efficiency
9. Crew Management
10. Airline Revenue Management
11. Airline Security Operations
12. Aviation Insurance
13. AOC Administration
14. Quality Management in Airline Operations
15. Safety Management System for Airlines
16. Effects of Economic Regulations on Safety
17. Mergers and Acquisitions
18. Customer Relationship Management
19. Human Factors & Error Management
20. Future Trends

Duration: 4-Days (Tuesday – Friday)

Fees:              N150,000 / participant.