Course Duration: 72h


Course Outline


  • Roles of lATA, ICAO
  • Airline Geography, Time-Tables, Schedules, City Codes.
  • Airline Organization, Routes and Equipment
  • Passenger and Baggage Regulations
  • Check-in Procedures and Seat Allocation
  • Introduction to Auto Check-in
  • Ships-paper Compilation
  • Load Control (Appreciation)
  • Customer Services
  • Handling of Special Category Passenger viz UM, STCR, WCHR
  • Transit, Transfer and Boarding Procedures
  • Introduction to Passenger Ticketing and Baggage check
  • Fares and Fare Structure
  • Revenue Protection
  • Security of Passenger and Baggage
  • Dangerous Goods in Passenger Baggage


Duration: 3-Days

Fees: N120,000 / participant.




Course Curriculum

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Enrollment validity: Lifetime