PASSENGER SERVICES COURSE BASIC (PSCB)

Course Outline   Roles of lATA, ICAO Airline Geography, Time-Tables, Schedules, City Codes. Airline Organization, Routes and Equipment Passenger and Baggage Regulations Check-in Procedures and Seat Allocation Introduction to Auto Check-in Ships-paper Compilation Load Control (Appreciation) Customer Services Handling of Special Category Passenger viz UM, STCR, WCHR Transit, Transfer and Boarding Procedures Introduction to Passenger […]